PERI has several years of experience providing energy and utility companies with high end, high value software solutions in areas of customer relationship management, billing, accounting, asset and issue management, utility data management and business intelligence. PERI energy team have vast and strong knowledge and experience in designing, building, deploying and maintaining powerful software solutions and tools in the areas of AMI/AMR, Smart Grid, Enterprise wide utility Business Intelligence, as well as Data acquisition and Aggregation systems. PERI provides utility companies with tools for all aspects of business operations. This includes innovative and flexible software solutions and tools supported by a full-time team of dedicated personnel. It also includes intelligent platforms that are scalable for all types of deployments.
PERI also has expertise in Utility Business Analysis and Intelligence solutions including custom applications and tools to manage acquired periodic data for multi-dimensional analysis. This encompasses the ability to analyze granular data, pre-processed data, post-processed data, historical data; and in any grouping, hierarchy, and/or dimension (meter level, group level, circuit level, customer level, system level, etc.), can yield trends, comparisons, time-dependent occurrences and event-dependent occurrences. These tools and solutions provide management with invaluable business information from those formerly un-interpretable data. Some of PERI utility services and solutions allow users across the enterprise to view and manage bills, as well as address service issues including new and terminating connections. These features also provide customer service representatives the information they need to effectively and efficiently handle customer support issues immediately. |
